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Discussion: sierra wireless air card
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amacmac |
sierra wireless air card
May 22 2013, 9:26 AM EDT
dont know if this is the forum for this problem but i am desperate: have had AT&T aircard since april 2012. very good connections (4-5 bars). have always had good speed for downloading websites unitl this past April. now i get time-outs maybe 3-4 times out of every 5 attempts at connecting to a web site. same laptop (Lenovo), same op.sys (windows XP), same location in house, have tried various browsers, have replaced sim card 3 times, aircard once (went from a Huwaii to a Sierra wireless), have had my laptop checked by professionals for viruses and malware (none), have plenty of memory and disk space, am current with windows updates. ALSO... if i take this laptop somewhere where i can use WIFI, i have no time-out issues. if i then switch to AT&T air card, the timeouts start. i have invested hours and hours of time on the phone with AT&T tech support with no solution. i have no other options for internet access except going back to dial up. i cant do that, i will shoot myself first. does anyone have ANY ideas??? thanks
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Keyword tags:
download speeds
timeouts
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bg323f |
1. RE: sierra wireless air card
Jun 11 2013, 10:06 AM EDT
I'm not an expert, but I'm using the Sierra 754S, I've searched google and managed to find this Support section with lots of info:http://support.4gsource.net/home 1 out of 1 found this valuable. Do you? |
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amacmac |
2. RE: sierra wireless air card
Jun 12 2013, 2:12 AM EDT
| Post edited: Jun 12 2013, 2:15 AM EDT
a good web site to know about. thanks. am still trying to to resolve my issue. have replaced the air card two more times, and the latest "suggestion" from tech support is to try the MIFI device. By "try", they mean "buy", naturally. have come to realize that AT&T (and other carriers) can and will manipulate download speeds for customers. they will "throttle" download speeds for users who exceed their monthly data quota for example (while adding "overage" charges to their bills). also, for AT&T at least, there are currently 5 different "U-Verse" plans available to customers, each with a different download speeds, which proves that they do have that capability. I am now thinking AT&T is doing either a "bait & switch", or the airwaves are so congested, that they are selectively throttling some customers?? either way, it is the customer who is locked into a contract that loses out. reading online posts, i have become aware that i am not the only user that is facing this problem. great service when we sign up, then serious degradation at some point during the contract period. Now that i think about it, that is exactly the reason i switched from Verizon to AT&T. i have contacted the vermont public service board and our great and wonderful senator, Bernie! will see what results.
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