a good web site to know about. thanks. am still trying to to resolve my issue. have replaced the air card two more times, and the latest "suggestion" from tech support is to try the MIFI device. By "try", they mean "buy", naturally. have come to realize that AT&T (and other carriers) can and will manipulate download speeds for customers. they will "throttle" download speeds for users who exceed their monthly data quota for example (while adding "overage" charges to their bills). also, for AT&T at least, there are currently 5 different "U-Verse" plans available to customers, each with a different download speeds, which proves that they do have that capability. I am now thinking AT&T is doing either a "bait & switch", or the airwaves are so congested, that they are selectively throttling some customers?? either way, it is the customer who is locked into a contract that loses out. reading online posts, i have become aware that i am not the only user that is facing this problem. great service when we sign up, then serious degradation at some point during the contract period. Now that i think about it, that is exactly the reason i switched from Verizon to AT&T. i have contacted the vermont public service board and our great and wonderful senator, Bernie! will see what results.

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