Huawei E587 FAQ

1.My device connected to E587's wireless network, but cannot open Web UI.

(1). Double to check your wireless network connection on windows start bar. Make sure your device is connected with your E587 not other Wi-Fi device.
(2). Open Web Browser from your device (ex. Microsoft Internet Explorer). Go http://192.168.1.1 to open E587’s Web UI.

(3). If Web Browser failed to bring you to Web UI, click “Tool” from Browser then select “Internet Options”.

Select “Connections” tab, then click “LAN settings”. For the “Local Area Network (LAN) Settings” pop-up, uncheck the top three check-boxes. Then click “OK” to apply changes.
(4).Refresh the Web Browser to show E587 management console page.

2.How can I enter into forced downloading mode？
When your computer can't recognize E587, that means you can’t see new ports or new network card come out in Device Manager, in this case, you can use forced download to upgrade.
In the power off mode, press and hold and at least 5 seconds (hold first) then you can see “force update” shown on the OLED screen, now release press key again, then you find OLED has a icon like download.
After the icon has appeared run one key update again to update firmware

3.I feel my E587 getting hot after long hours usage. Is there safety concern？
Like most other electronic devices, E587 get hotter during charge or big data transfer. It is a quite normal phenomenon if working in regular office environment. Even if it work in hot environment, E587 will automatically power off if its temperature reach 75 ℃ for safety protection. (Please don’t use E587 in close environment; it will cause poor signal and high heat of your E587)

You also can get huawei official website to view more at http://www.huaweidevice.com